Still have questions? We’re here to help.
Find Out Answers Here
A: Simply create an account, go to the “Post a Project” section, and fill in your project details including the title, description, budget, and timeline. Once submitted, verified contractors will start sending you proposals.
A: You can compare proposals, check contractor profiles, view ratings and reviews, and communicate directly with contractors before making a decision.
A: Yes! Posting a project is completely free. You only pay for the services once you accept a proposal and work begins.
A: If there’s a dispute, you can request mediation through our support team. We encourage clear communication, written agreements, and using the platform’s messaging for records.
A: Absolutely. You can break your project into different tasks and hire multiple contractors if needed.
A: Click on the “Sign Up” button and select the contractor option. Fill in your profile, upload your certifications or licenses, and once approved, you can start bidding on available projects.
A: Click on the “Sign Up” button and select the contractor option. Fill in your profile, upload your certifications or licenses, and once approved, you can start bidding on available projects.
A: Yes! Posting a project is completely free. You only pay for the services once you accept a proposal and work begins.
A: Yes, you can log in to your account at any time to update your profile, add new portfolio items, or adjust your service offerings.
A: After registration, you can upload your business license, certifications, or relevant documents. Our team will review and approve your profile if it meets our criteria.
A: Create a detailed profile, showcase past projects, maintain good ratings, and write personalized, professional proposals.
A: Yes. We prioritize your privacy and use secure protocols to protect your data. Your information will never be shared without your consent.
A: Please contact us at contact@friendsgroupofconstruction.com.my or call us at +60 11 6915 1140 / +60 11 6132 1668. Our support team is happy to help!
A: Yes. We offer a secure payment system where the project funds are held safely and only released upon the client’s request—either after project completion or according to agreed milestones. This ensures both clients and contractors are protected and that payments are made fairly and transparently.
A: Yes, our website is fully responsive and mobile-friendly. You can post projects, send proposals, and manage your account from your phone or tablet.
A: Refunds can be considered in cases where the contractor fails to start the project or does not meet the agreed-upon deliverables. Our support team will review the situation and may mediate disputes fairly between the two parties.
A: Our regular support hours are Monday to Friday (9 AM – 6 PM). Support on Saturdays (9 AM – 1 PM) is available for urgent matters. We are closed on Sundays and public holidays but will respond to any critical issues as soon as possible on the next business day.